Supervisory Skills for Managers


When you said yes to become a supervisor, you said yes to be responsible for the work of others. As a result, your life will never be the same. From now on, your challenge will be the achievement of personal and corporate goals through others. As you assumed your new assignment, did you ask yourself, "Will I be successful as a manager and supervisor of others?" 

The good news is you already possess several key ingredients that will contribute to your success. Among them:

  1. Your superiors have faith in your abilities to be a supervisor since they have given you the opportunity to lead a team of people.
  2. You probably have a good deal of knowledge and experience which will provide you with insight into future problems and solutions.
  3. You already possess a positive attitude toward your work, your company and your fellow employees since you have achieved success in previous assignments.


Being a manager of others, however, requires skills beyond those of a satisfactory individual performer. Unfortunately, the sink or swim method of mastering these skills won't cut it in this day of rapid change and restructure within most organizations. It is an incorrect assumption to expect that just because you have been successful in previous assignments that you will intuitively know how to manage and supervise. You won't.



CRI's ‘Supervisory Skills for New Managers' workshop is designed to equip you with the basics that will enable you to start off on the right foot and build a foundation for success. Discussion topics include:

  • Making the Transition from "Doing to Leading" - Creating an atmosphere of trust and respect.
  • The Challenge of Supervision - Key principles in dealing with others.
  • Improving Employee Performance - Use a systematic approach when addressing performance issues.
  • Appraising Performance - The progressive disciplinary approach.
  • When Problems Occur - Making changes when all else has failed.
  • The Necessary Art of Hiring and Selection- Finding people who can learn to fish on their own.
  • New Rules in a Changing World of Work - Collaboration, teamwork and interdependency.
  • Your People and Your Time - Developing your staff without accepting their "monkeys."